Moonbeam

Design Books That Actually Make You Better Not Just Sound Smart

The Challenge

Paul English (Kayak co-founder) built Moonbeam to fix podcast discovery—which had been broken for years. The vision was ambitious: TikTok-style scrolling meets AI-powered recommendations meets human curation.

The problem when I joined:

  • Zero brand awareness in crowded podcast market

  • Unclear product positioning (TikTok clone? Spotify competitor?)

  • Empty platform (no creators, no listeners, no proof it worked)

  • 3-month runway to prove traction

I was hired to figure out: What story do we tell? Who do we tell it to? And how do we get people to actually use this?

My Approach

Define What We Actually Were

Positioned Moonbeam as: "The best way to discover podcasts you'll actually love—powered by AI + human taste"

  • Conducted user research with beta testers

  • Clarified positioning with founders and product team

  • Created tone guides that made AI feel magical, not creepy

  • Developed user journeys for listeners (discovery) and creators (growth)

Build the Creator Supply

Got 400+ podcasters on the platform:

  • Built onboarding that explained value: "Get discovered without paying for ads"

  • Launched outreach to independent podcasters

  • Created creator tools: zero-commission tipping, Moonbeam Console (clip management)

  • Positioned as anti-Spotify alternative

Drive Listener Demand

Got people actually using the app:

  • Designed curation feed strategy (AI + human picks)

  • Launched content marketing and demo videos

  • Partnered with podcast influencers

  • Built feedback loops (analytics, user testing, surveys) to iterate fast

Make It Visible

Positioned for press and acquisition:

  • Pitched tech press: "Kayak co-founder fixing podcast discovery with AI"

  • Secured TechCrunch, The Hustle, tech media coverage

  • Grew social reach 35% through creator advocacy

  • Built narrative that attracted Audacy

Results

Product & Engagement

  • 38,000+ downloads within 3 months of June 2021 launch

  • 400+ podcast creators claimed shows and actively used platform

  • 23-minute average session times—among highest in podcasting

  • 30% platform engagement growth month-over-month

  • 35% social reach growth through content marketing and creator advocacy

Business Outcome

  • Acquired by Audacy (major U.S. audio platform with 200M+ monthly listeners) within 12 months

  • Platform integrated into Audacy's discovery infrastructure

  • Validated product-market fit through user retention and creator adoption

Coverage & Visibility

  • Featured in TechCrunch, The Hustle, and tech press

  • Positioned as innovative solution for independent podcast discovery

  • Created case studies and user stories that became part of acquisition pitch

What Made This Work

Content Strategy = Product Strategy
The way we talked about the app wasn't separate from how it worked—it was the same thing.

Supply + Demand Simultaneously
Built creator investment alongside listener growth. Creator advocacy became our growth engine.

Data-Driven Iteration
Watched what people did vs. what they said. Killed what didn't work, doubled down on what resonated.

Positioned for Acquisition
Built narrative around innovation, founder credibility, and platform differentiation that made us attractive to strategic buyers.

Key Takeaway

Early-stage products don't fail because of bad tech—they fail because of unclear positioning and weak go-to-market.

Moonbeam had a great product idea, but without content strategy, creator frameworks, and a clear story, it would've been another podcast app that disappeared.

By treating content and positioning as core product functions, we went from zero to acquisition in 12 months.

Taking on campaigns

Local time — --:--

ACCEPTING PROJECTS

Menu

Profile Picture